Lab Tour: DNA Testing Process

Complete Client Support

Genetrack's technical support department allows clients to receive technical support directly from the testing facility during every stage of the testing process. Whether you have a question or simply want to check on your test, feel free to call Genetrack's testing laboratory directly at any time. When you call Genetrack, you are calling directly to the testing laboratory, not a reseller that is representing another laboratory. By receiving technical support directly from the testing laboratory which is processing your samples, you will be able to receive the highest level of confidentiality, the latest updates and the most knowledgeable technical support team.